Do you have questions or need assistance with your eligibility, coverage, or benefits? You can contact Medavie Blue Cross or IRCC at the numbers below.
Ask for assistance
Medavie Blue Cross
Contact Medavie Blue Cross about eligibility for benefits, claims payments, or to search for providers.
Toll-free:
1-888-614-1880
(Monday to Friday, 6 am to 9 pm Eastern Time)
Any voicemails left will be returned within 24 hours
International Call:
+1 800 63328431
(Monday to Friday, 6 am to 9 pm Eastern Time)
Any voicemails left will be returned within 24 hours
Fax:
1-506-867-3841
International Fax:
(001 + 1) + 506-867-3841
Location:
Interim Federal Health Program
Medavie Blue Cross
644 Main St. P.O Box 6000
Moncton, NB E1C 0P9
TTY Numbers:
Bell Relay service (BRS)
1-800-855-0511 (Voice to TTY)
711 (TTY to Voice)
1-800-855-1155 (TTY to TTY)
IRCC
For questions concerning your eligibility document, confirmation on your IFHP dates of coverage, or questions about citizenship application status.
The Immigration, Refugees and Citizenship Canada (IRCC) Call Centre can answer questions, in English and French, about the IRCC Interim Federal Health Program (IFHP).
Client Support Centre contact options
Please access the following websites to learn about IRCC’s Client Support Centre contact options.
- English: canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/client-support-centre
- French: canada.ca/fr/immigration-refugies-citoyennete/organisation/contactez-ircc/centre-soutien-clientele
IFHP Program: IFHP Collection of Personal Information
The purpose for the collection of personal information by Medavie Blue Cross will be solely for the administration of IFHP services and benefits. Medavie Blue Cross will comply with the requirements of the Personal Information Protection and Electronic Documents Act and the Privacy Act when collecting, using and disclosing personal information. Personal information will not be disclosed to third parties except as authorized by law.