Ask for assistance

Do you have questions or need assistance with your eligibility, coverage, or benefits? You can contact Medavie Blue Cross or IRCC at the numbers below.

Medavie Blue Cross

Contact Medavie Blue Cross about eligibility for benefits, claims payments, or to search for providers.



International Call:

+1 800 63328431



International Fax:

(001 + 1) + 506-867-3841


Interim Federal Health Program

Medavie Blue Cross

644 Main St. P.O Box 6000

Moncton, NB E1C 0P9

TTY Numbers:

Bell Relay service (BRS)

1-800-855-0511 (Voice to TTY)

711 (TTY to Voice)

1-800-855-1155 (TTY to TTY)


For questions concerning your eligibility document, confirmation on your IFHP dates of coverage, or questions about citizenship application status.

The Immigration, Refugees and Citizenship Canada (IRCC) Call Centre can answer questions, in English and French, about the IRCC Interim Federal Health Program (IFHP).

Client Support Centre contact options

Please access the following websites to learn about IRCC’s Client Support Centre contact options.

IFHP Program: IFHP Collection of Personal Information

The purpose for the collection of personal information by Medavie Blue Cross will be solely for the administration of IFHP services and benefits. Medavie Blue Cross will comply with the requirements of the Personal Information Protection and Electronic Documents Act and the Privacy Act when collecting, using and disclosing personal information. Personal information will not be disclosed to third parties except as authorized by law.